Every incident, with timestamps. A short argument for showing customers the bad days too.
Every incident, with timestamps. A short argument for showing customers the bad days too. This post is the longer version, written by the team that built it.
The problem
Most business banking still runs on batch files that settle overnight. That is fine for payroll and terrible for a supplier waiting at a loading dock on a Friday afternoon.
What we changed
We rebuilt the path a payment takes so that the slow, regulated steps happen before you press send rather than after. By the time you confirm, the only thing left to do is move a number.
What it means for you
Nothing to configure. Transfers that used to take a day now take under a second, and the fee is shown before you confirm, not after.